Reese Bagwell

name Prior to joining Premier BPO, Inc., N. Reese Bagwell was employed by ClientLogic, Inc. (now Sitel) in the Legal Department. Mr. Bagwell was previously Senior Founding Partner as a trial lawyer with The Bagwell Law Firm. While in private practice, Mr. Bagwell, who obtained his Doctor of Jurisprudence degree at Cumberland School of Law at Samford University, was admitted to the bars of the State of Tennessee, the United States District Court and the United States Supreme Court. Mr. Bagwell has been Executive Vice President, Administration for Premier since the inception of the company in 2003.

Business

Are You Ready To Take The Next Step?

12th January 2011
The Evolving Service Delivery Model The 1980’s saw a movement to centralized back office functions and customer service (call) centers driven by advances in technology, mainly online systems and “800" number dialing. In the 1990’s, imaging technology ... Read >
Business

Why Outsourcing Is Excellent For The U.S. Economy

07th January 2011
CONTRARY TO (SOME) PUBLIC OPINION… OUTSOURCING IS EXCELLENT FOR THE US ECONOMY The Academic research of many experts who study the economy and especially the global economy, including, most recently the work of Fritz Foley and Mihir Desai of Harvard U... Read >
Business

Macro Cost Reduction Through Outsourced Services

04th January 2011
IN THESE PERILOUS ECONOMIC TIMES, WHAT IS YOUR COMPANY’S PLAN FOR REDUCING CRIPPLING EXPENSES? HAVE YOU CONSIDERED “MACRO-REDUCTION"? A SUGGESTION FOR A COMPREHENSIVE MEANS OF REDUCING YOUR COMPANY’S CAPITAL OUTLAY WHILE REACHING OPTIMUM PRODUCTIVITY ... Read >
Business

BPO Offshoring: Successful Implementation, Organization, Operation & Continuous Improvement

04th January 2011
What is BPO Offshored Outsourcing and what are the issues implementing it? The difference between managing an office in New York and in Los Angeles versus offshore is the magnitude of the savings, not the complexity of operations. When an organizati... Read >